中文Explore LooksClear payment rules for a digital creation service.
BlingBling Up sells monthly memberships and digital generation credits. This policy explains how cancellations, failed generations, duplicate payments, and refund requests are handled.
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Membership subscriptions
Memberships are billed according to the plan, price, currency, and billing period shown before checkout. Cancelling a membership normally stops future renewals while allowing access through the end of the already paid billing period. The product does not promise a refund simply because a member used fewer credits than expected.
Digital credits and generated results
Credits are product-use units for image generation, not stored cash or a transferable balance. Once a generation request starts processing or a digital result has been delivered, the related used credits and membership payment are generally not cash-refundable.
Failed generations
If a generation is recorded by the system as failed after credits were debited, BlingBling Up applies its automatic credit-refund treatment where available. Visual dissatisfaction, expected variation in AI output, or user-supplied low-quality references are not automatically treated as system failure.
Duplicate charges and payment errors
If you believe you were charged twice, charged the wrong amount, or paid for a membership that did not activate, contact support@blingblingup.app. We may ask for your account email, PayPal transaction ID, order or subscription ID, timestamp, and screenshots so the payment can be reconciled.
Requests that are usually not eligible
Refunds are usually not available for completed digital generations, used credits, missed cancellation dates, misuse, violation of Terms or Acceptable Use, attempts to create prohibited content, account restrictions caused by abuse, or requests submitted without enough information to verify the payment.
Payment-platform disputes
PayPal may apply its own buyer-protection, dispute, chargeback, and payment-review rules. Where those rules apply, BlingBling Up may need to follow the payment platform’s process and retain records needed for reconciliation, fraud prevention, tax, legal, or dispute handling.
How to request review
Send refund or payment-review requests to support@blingblingup.app from the email associated with your account when possible. Include the reason, account email, payment date, amount, plan, PayPal transaction or subscription ID if available, and the generation ID if the request concerns a failed task.
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